we are committed to welcoming everyone to our museum
The main entrance to the Museum has two steps. There is a second accessible entrance 5 metres along the street to the right of the main entrance. There is a doorbell to push that rings in the main house.
The ground floor of the museum (research library, shop and ground floor exhibitions) is fully accessible and there is an accessible toilet with baby changing facilities on this level.
The first floor is only accessible via a staircase, which is wide in design with large steps.
There is a disabled parking space directly outside the museum.
The walled garden is situated at the back of the museum. There is a ramp down to the path as you come out of the back door. The garden is flat and has paths throughout.
the garden gallery
Outside of museum opening hours the Garden Gallery is accessible via a side gate down Bishops Mead, to the left of the museum. A bonded gravel pathway leads from the gate to the gallery. During museum opening hours the Garden Gallery is also accessible via a path from the back door of the museum.
Inside, the gallery is all on one level with no steps. The gallery contains a main area, small kitchenette, a storage cupboard and an accessible toilet with baby changing facilities.
Registered assistance dogs are welcome throughout the museum, walled garden and Garden Gallery.
Below is a download for our visual story which aims to support children, young people and adults with Autistic Spectrum conditions, communication difficulties, other learning disabilities and those with English as a second language. It can be used to help them have a better experience in the building. Makaton™ symbols are used to help communicate information. Printed copies are available at the museum’s front desk.