How to pay
We welcome contactless payments by card (we do not accept American Express or Diners Card). Cheques are accepted in person at the box office, made payable to Farnham Maltings Association.
Maltings Gift Vouchers can be used online, over the phone or in person at the box office. If purchasing tickets online with a maltings gift voucher enter the voucher code at the checkout to redeem it. We have a clever system so if the value of the tickets is less than the value of the voucher it will know how much you have left to spend. Simply keep hold of the voucher and use the code when you next book tickets and the remaining amount will be deducted.
You will be emailed an e-ticket (downloadable PDF), which can be shown on your mobile device when you arrive at the venue. Please have your tickets downloaded and ready to show our stewards when you arrive. If you don’t have a smart phone, please arrange to print your e-ticket(s). We are not currently printing or posting any tickets.
Paperless ticketing goes towards supporting our aim to become a more environmentally sustainable organisation. Should you need physical printed tickets, do contact our box office.
A few days before your visit, we will send an email reminding you of your booking and giving you any information ahead of your event.
Your data is safe with us
Why do we charge a booking fee?
We charge a fee of £1.50 for all transactions online and at the box office (regardless of how many tickets are booked). This fee enables us to ensure that you will enjoy the best possible customer experience when you buy tickets from us, now and in the future, as well as helping to support the work that we do.
Ticket refund policy
Tickets are not refundable, unless an event is cancelled or postponed. In the case of the latter than the ticket will still be valid for the new date unless a refund option is chosen.
Find our full terms and conditions here.