Booking information

visit us

Booking online is quick and easy 24 hours a day, but you can also book your tickets in person at the box office, which is situated in our foyer or over the telephone

Group promotion shot of Shit-faced Shakespeare cast.
How to pay

We welcome contactless payments by card (we do not accept American Express or Diners Card). Cheques are accepted in person at the box office, made payable to Farnham Maltings Association.

Maltings Gift Vouchers can be used online, over the phone or in person at the box office. If purchasing tickets online with a maltings gift voucher enter the voucher code at the checkout to redeem it. We have a clever system so if the value of the tickets is less than the value of the voucher it will know how much you have left to spend. Simply keep hold of the voucher and use the code when you next book tickets and the remaining amount will be deducted.

Socially-distanced seating

We have updated our seating plans with social distancing measures to protect everyone visiting. We have looked at our booking patterns and have designed seating plans based on the data we have. All tickets within a group must be purchased by one booker. To allow for this social distancing, seating capacity has been dramatically reduced. In the Great Hall, each group of seats is separated from any other group of seats by 1m+ on all sides.

Your tickets

You will be emailed an e-ticket (downloadable PDF), which can be shown on your mobile device when you arrive at the venue. Please have your tickets downloaded and ready to show our stewards when you arrive. If you don’t have a smart phone, please arrange to print your e-ticket(s). We are not currently printing or posting any tickets.

Paperless ticketing goes towards supporting our aim to become a more environmentally sustainable organisation. Should you need physical printed tickets, do contact our box office.

A few days before your visit, we will send an email reminding you of your booking and giving you any information ahead of your event.

Your data is safe with us

We collect contact information about each ticket booker in line with our privacy policy. We may be required, and by purchasing a ticket you permit us, to share your contact details with NHS Test and Trace.

Why do we charge a booking fee?

We charge an administration fee of £1 for all transactions online and at the box office (regardless of how many tickets are booked). This fee enables us to ensure that you will enjoy the best possible customer experience when you buy tickets from us, now and in the future, as well as helping to support the work that we do.

Find our full terms and conditions here.