Booking Information

In person

Monday–Wednesday 9am–5.20pm
Thursday and Friday 9am–7pm
Saturday 10am–2pm

The Box Office will also open for counter service for 45 minutes before any listed event until 15 minutes after the performance begins for that show only.

By phone: 01252 745444

The Box Office is open as above for telephone bookings.

Online

Tickets can be purchased via our website 24 hours a day, up until 3 hours before a performance. There is a 50p postal charge should you choose that option.

Methods of Payment

The Box Office accepts Visa, Mastercard, Maestro, Delta and Solo.

Admin Fee

A £1 admin fee will be applied to all transactions online and at the box office (regardless of how many tickets are booked). This fee enables us to ensure that you will enjoy the best possible customer experience when you buy tickets from us, now and in the future, as well as helping to support the work that we do.

For more information, please see our booking fee policy.

Wheelchair users

The Great Hall, Cellar Bar, Barley Room, Tindle Studio, Tannery, East Wing Workshop, Meeting Rooms and Café are fully accessible by wheelchair users, and the Great Hall can accommodate up to five wheelchairs.

There is a fully accessible toilet for people with a disability and four dedicated parking spaces. Guide dogs are welcome. If you require assistance to enter and leave the building, you are requested to come with an able-bodied companion and you are entitled to buy two tickets for the price of one (subject to availability).

Please make your requirements known at the time of booking so that we may help you make your visit more enjoyable.

For full booking information, including terms and conditions, click here.